Please be sure to always review our latest updates prior to visiting.

Update October 23rd

Email #10

Thank you for your patience during this transition period at our Mayfair Parkway club. We’d like to provide you with an update on our construction and restoration projects.

Squash Courts and Lower Group Exercise Studio

Restoration processes, managed through insurance, involve several additional steps and procedures that can take significantly more time. We are in regular communication with the restoration team, and our recent meeting has provided us with new timeline information.

As we have been informed, the subfloor wood is set to be delivered on November 4th. Once the delivery arrives, we will start work on installation on one doubles squash court as well as the group exercise room. This step may take up to two weeks before we can begin on the top floor.

Our aim is to open these spaces as soon as they are ready, even while the overall project continues. We will share more specific timeline details soon.

Additionally, we are looking to secure multiple installation crews to speed up the process. Based on current estimates from the vendor, we anticipate that the woodwork and carpet installation in the hallways will be finished by mid-December.

Women’s Sports Lounge and Steam Room

This amenity is undergoing plumbing updates, which we are taking this opportunity to enhance. The entire wet area is being retiled, and fixtures are being upgraded. Demolition and cleaning are complete, and plumbing work will begin shortly. We will provide a timeline for this room as soon as it is available.

Revitalized Fitness Floor and New Pickleball Courts

Renovations to the gym and pickleball courts are progressing well. The delivery of our main light fixtures is crucial to maintaining our project timeline, and there have been no changes to the delivery date for that space at this time. This project is on course to complete at the end of November.

We appreciate your understanding and support as we work to improve our facilities. If you have any questions, please don’t hesitate to reach out to our General Manager, Jennifer Haley at jhaley@mayfairclubs.com.

Update September 12th

We wanted to provide you with an update on the ongoing construction and flood restoration efforts at Mayfair Parkway.

Email #9

Construction Project

Good news! The construction of our revitalized fitness facility and new indoor pickleball courts is progressing smoothly. We’re eagerly anticipating the debut of these upgraded amenities, which are scheduled to reopen in mid-November. In the meantime, a temporary fitness area has been set up on Tennis Court 7. If you have any questions or comments about the fitness facility, please reach out to Andrew at amajury@mayfairclubs.com.

Flood Restoration Project

We also want to update you on our flood restoration progress. To address recent feedback from some members, we want to clarify that all work is underway and there are no delays. Please remember that projects involving insurance claims can take longer due to approval processes and insurance company requirements. The restoration work on the Squash Courts and the Group Exercise room requires a specific type of wood, which is scheduled to arrive in six weeks.

Access to Other Locations

We hope you’re taking the opportunity to use the facilities at some of our other locations. Our goal is to complete the restoration as quickly as possible. We understand the frustration and are doing everything we can to expedite the process. We will keep you informed of any changes or new information as soon as it becomes available.

Thank you for your continued patience and support. We’ll provide updates as soon as we have more information and look forward to sharing our progress with you.

Additional Questions?

As always, if you have additional comments or questions, please contact our Club Manager, Jennifer, at jhaley@mayfairclubs.com.

Update August 12 | Group Exercise Schedule

Motion Vibe is now fully up to date. Please refer to the Motion Vibe schedule for all Group Exercise classes at Parkway and East. Please disregard the previous PDF version and refer to Motion Vibe.

Email #8

Amendment: The 8:00am Mobility Training class on August 8th with David Newton will be held in the Parkway Studio in addition to the 9:30am Hatha Yoga class.

We are happy to announce that we will be able to re-open the Cycle Studio this Thursday, August 8th (tomorrow) and the newly renovated Yoga Studio this Friday August 9th. Please review the scheduling details below:

Group Cycle

Starting Thursday, August 8th, all Group Cycle classes will be held in the Parkway Cycle Studio. Classes will follow the schedule posted below (blue boxes).

Sneak Peak of Newly Renovated Yoga Studio

We’re excited to unveil our newly renovated Yoga Studio (upstairs near changerooms), featuring updated lighting and flooring. We will be hosting a special sneak preview Yoga class in the new studio tomorrow (Thursday August 8th) with David Newton’s Mobility Class at 8am and his Yoga class at 9:30am. Starting this Friday August 9th, we will begin to host some additional yoga classes in this studio as per the schedule below (white boxes).

East Studio & Virtual Classes

East Studio (grey boxes) & Virtual Classes (green boxes) will continue to take place as per the schedule below.

Partial Re-Opening Group Exercise Schedule

We are currently working on updating the class schedule in Motion Vibe. This schedule below is effective moving forward as of August 8th, with the exception of classes in the Parkway Yoga Studio which will be as per the schedule below starting Friday August 9th. Please refer to this schedule and not the schedule in Motion Vibe until you hear otherwise. Please keep an eye on your email for further updates.

Email #7 | Status of Mayfair Parkway Re-Opening | August 1

We are relieved to let you know that we will be able to re-open more of our amenities in the coming days. Please see below for the details:

Pool

The pool will be re-opened as of Wednesday August 7th. As a note, swimmers will need to access the pool from the upstairs hallway and down the back staircase and enter the pool via the far entrance.

Re-Located Fitness Facility

The re-located fitness floor will re-open as of Wednesday August 7th. As a note, fitness will be located on Tennis Court 7 as per the original plan for our summer/fall renovation project.

Yoga & Cycle Studios

We hope to be able to re-open the upstairs Yoga Room and the downstairs Cycle Studios in the very near future which will allow us to schedule some group exercise classes back at Mayfair Parkway. Please watch out for another email update confirming timelines next week.

Squash & Multigym Remain Closed

The Parkway Squash Courts and the Multigym will need to remain closed until further notice. We are in the process of re-doing the flooring of both amenities and it will take longer to complete this work.

All programming that happens in these amenities has been cancelled until further notice. Full refunds have been processed. Please let us know if you have any additional questions or concerns regarding this by emailing Jaymee at parkwayaccounts@mayfairclubs.com.

Additional Questions?

As always, if you have additional comments or questions, please contact our Club Manager, Jennifer, at jhaley@mayfairclubs.com.

Email #6 | Member Compensation | July 30

Two-Week Proration of Membership Billing

Parkway members will have their scheduled billing prorated for two weeks to account for the period when the Club was closed. This also applies to members who continued to make use of our other Club locations during Parkway’s closure. If you have any questions regarding your compensation, please email Jaymee at parkwayaccounts@mayfairclubs.com.

Extension of Summer Tennis & Pickleball Play Pass & Lesson Packages Expiry Date

For members that purchased the Tennis Summer Play Passes or Lesson Package – the expiry for both items has been extended by two-weeks to September 23rd from September 6th. If you have questions regarding this, please email Ed at parkwaytennis@mayfairclubs.com.

For pickleball members that purchased the Pickleball Summer Play Passes or Lesson Package – the expiry for both items has been extended from September 6th to September 20th.

Additional Questions?

As always, if you have additional comments or questions, please contact our Club Manager, Jennifer, at jhaley@mayfairclubs.com.

Email #5 | Partial Re-Opening of Mayfair Parkway | July 26

We are happy to let you know that we will be able to partially re-open some amenities in our Mayfair Parkway Club next week. Please see the details below:

OPEN as of Monday July 29th | 6:00am

  • Parkway Tennis Courts 1 – 5
  • Bistro Services
  • Open from 9am – 5pm and will return to regular hours on Wednesday July 31st
  • Wellness Spa
  • Sports Clinic
  • All Changerooms with the exception of the Women’s Sports Lounge

OPEN as of Tuesday July 30th | 9:00am

  • Sports Shop

We will send another member update as soon as we have re-opening timelines for our other amenities. Thank you once again for your patience. If you have additional comments or questions, please contact the Club Manager, Jennifer, at jhaley@mayfairclubs.com.

Temporary Mayfair Parkway Club Closure Due to Flood

Our Mayfair Parkway Club experienced flooding during the July 16th, 2024 – heavy rainstorm, primarily affecting the lower areas of the Club. The latest update from our insurance company indicates that the lower level of the club, including the group exercise room, several squash courts, the multi-gym, and the pool area, were impacted. None of the locker rooms were compromised. Details of the impact, along with timeline for repairs will be given upon completion of the investigation by our insurance company.

To facilitate cleaning and restoration, the Club will be temporarily closed until further notice. Consequently, all programming including Appointments, Court Bookings, Lessons, Clinics, Camps, and Classes will be cancelled for the remainder of this week.

Our Programming Leads will be in touch with more details regarding these cancellations.

During this closure, we invite Parkway members to utilize our Mayfair East, Lakeshore, and West Clubs. For Tennis Court bookings, we recommend using our East Facility.

Please see below for additional information.

Retrieval of Personal Items:

Members are welcome to collect personal items during the following hours.

  • Monday – Friday 6am – 10am or 5pm – 9pm
  • Saturday – Sunday 10am – 2pm

Extended Hours at Mayfair East:

Based on member feedback, we’ve extended the hours at our Mayfair East Club.

  • Monday – Friday 6am-11pm
  • Saturday – Sunday 7am-9pm

Availability of other Clubs to Parkway Members:

During this closure, we invite Parkway members to utilize our Mayfair East, Lakeshore, and West Clubs. For tennis court bookings, we recommend using our East facility.

Programming, Lessons, Bookings:

For any inquiries or assistance related to bookings, lessons and programming, please reach out directly to our department heads:

Wellness Spa and Sports Clinic:

For questions related to all Spa and Sport Clinic inquiry, please contact Parkway Spa at spa@mayfairclubs.com

Sports Shop:

Stringing service will continue with drop-off and pick-up available at the Mayfair East front desk. For questions related to all Sports Shop inquiries, please contact Parkway Sports Shop at parkwayss@mayfairclubs.com

Temporary Group Exercise Studio at Mayfair East

We wanted to let you know that we have set-up a temporary Group Exercise studio at our Mayfair East location (160 Esna Park Drive, Markham). Mayfair Parkway members are welcome to join the classes virtually via Zoom or in person.

Please continue to select the Parkway location for in person classes held at the East and the East location for online virtual classes from the app/desktop to register. Classes will commence as of 6:30am on Wednesday July 24th, kicking things off with a Tabata Boot Camp with Andrey. See the full schedule online via our website.

As always, our Mayfair Lakeshore and Mayfair West locations are available to all Parkway Members during this time. You can see the full group exercise schedule on our website and via the Mayfair Member app.

If you have any questions or concerns about this schedule, please contact Al at agreene@mayfairclubs.com.

Parkway Summer Camps 

Due to the flooding of our Club last week, we need to make some scheduling adjustments. We understand the inconvenience this causes and apologize for the disruption to your summer plans. Please see below for full details.

Week 6 – Swim Camps Cancelled

We regret to inform you that our Mayfair Parkway club suffered significant damage from the flooding during the July 16th rainstorm. Consequently, we must cancel Week 6 of our Splash and Laugh Camp, which was scheduled from Tuesday, August 6 to Friday, August 9.

We understand this is disappointing, and we will automatically issue a full refund to your credit card for the Week 6 camp registration.

Week 6 – Onwards – Tennis Camps Running

We will continue to run our Tennis and Splash & Laugh Camps at Mayfair Parkway starting the week of Tuesday August 6th (Monday August 5th is a holiday).

Week 6 – Onwards – Multi Sport & Squash Camps Cancelled

Our Squash Courts and Multi Gym were the hardest hit from the flooding and the floors of these amenities will need to be replaced. Due to this, these camps will need to be cancelled for the remainder of the summer. All registrants will automatically receive a full refund of their camp purchases. Please note that refunds may take a week to process due to credit card processing.

Alternative Camp Options

If your child’s camp was cancelled, you are are welcome to register for Tennis and Splash & Laugh camps. We also have spaces available at the summer camps offered at our Mayfair Lakeshore and West locations.

Contacts for Questions:

Squash:

Please contact Cory at parkwaysquash@mayfairclubs.com

Multi Sport & Splash & Laugh:

Please contact Micheal at parkwayaquatics@mayfairclubs.com

Tennis:

Please contact Ed at parkwaytennis@mayfairclubs.com

Once again, we apologize for any inconvenience and disappointment caused by these cancellations. We are committed to ensuring the safety and quality of our camp experiences, and we appreciate your understanding during this unanticipated situation.

We sincerely apologize for any inconvenience this may cause and if you have additional comments or questions, please contact the Club Manager, Jennifer at jhaley@mayfairclubs.com.

Update on Lakeshore Renovations (October 2024)

Thank you for your continued patience during the renovation at Mayfair Lakeshore. We’d like to share some updates on our progress.

We are working with a new vendor and our structural engineers to find a more cost-effective solution for completing the final phase of the renovation.

We have also made the decision to relocate the yoga studio to the current group exercise studio, while the existing group exercise studio will move to the newly designated space in the former squash court area.

Once we finalize the plans with our engineers, we expect the project to take about two months to complete.

Additionally, once we have sorted out the structural solution, we will work to actively address the issue of the sound transference from the group cycling room to the group exercise and Pilates studios to enhance the experience for all class participants.

We truly appreciate your understanding and support throughout this process, and we will keep you informed of any new developments.

Update on Lakeshore Renovations (August 2024)

As we noted in March, our Construction team uncovered a significant structural issue with part of our original plans, which forced us to make changes to our Phase II construction designs.

The golf driving range and simulator will proceed as initially planned. However, the space originally designated for the new Group Exercise studio will now be repurposed as a Yoga studio. The current temporary Group Exercise studio will be made permanent and will also include the TRX area.

We appreciate the flexibility of our Construction team in adapting to these changes. The process of fine-tuning the sound design and resource sourcing for the new Yoga studio has introduced additional timeline delays.

We recently received the updated budget for the revised scope of work, and our Construction company is currently working on the revised timelines for the project. Once in receipt of the new timeline, we will be able to provide more information regarding project completion dates. We anticipate being able to send out another status update in the coming weeks.

Thank you once again for your continued patience and we look forward to unveiling these exciting new facilities.

If you have any additional questions or concerns regarding this update, please email Darlene at dholland@mayfairclubs.com.

Update on Lakeshore Renovations (March 2024)

We are reaching out to provide an update regarding the construction progress at Mayfair Lakeshore. During Phase II of the project, we encountered a technical complication related to the structural wall necessary for our reconstruction efforts. As a result, we need to seek expert guidance to assess our options and determine the extent of work required to address this issue. Consequently, the anticipated completion date of the project is currently uncertain until we identify a suitable solution. We sincerely appreciate your patience throughout this process and commit to keeping you informed as soon as we have any developments to share.

We can’t wait to unveil these new facilities and see our members enjoying them. Visit our website to learn more!

If you have any questions regarding this update, please contact Darlene at dholland@mayfairclubs.com.

Parkway Changeroom Update:

We are relieved to inform you that our newly renovated Changerooms is now open. We appreciate your patience during this long wait and look forward to showcasing our upgraded facilities to you. They look great!

Exciting News is on the Horizon at Mayfair Parkway!

We’re thrilled to share our plans for a transformative project that will elevate your experience. Get ready for the unveiling of our stunning renovation plans, featuring the addition of 4 brand-new indoor Pickleball Courts and a revitalized Fitness Centre.

This construction project was started in August 2024 and we can’t wait to unveil the new facilities.

Learn more.

Questions?

If you have any additional comments, questions, or concerns, please do not hesitate to contact Jennifer at jhaley@mayfairclubs.com.

General Disclaimer 

Members, Guests and Visitors to our facility should be aware of the risks and hazards inherent in their attendance at the Premises and participation in the activities of the Club and voluntarily, knowingly and freely assume all risks associated with participating in the activities of the Club and entering the Premises, including, but not limited to, their own actions or inactions (or the actions or inactions of their minor child/ward), the actions or inactions of others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), illnesses, infections, contact with others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), navigating any, and all, obstacles and any defects of the Premises. This waiver is in addition to and does not replace all other Mayfair Clubs waivers.

Guest Policies:

If you would like to bring a guest to our facilities, you and your guest will need to follow the same Mayfair Member policies for usage of our facilities in addition to our policies for Guests.

Before Your Visit:
All Guests will need to complete the form below:

Please note: If forms are not submitted appropriately in advance, Guests may be denied entry into the Clubs.

Adult Guest Waiver

Minor Guest Waiver Form (Under the Age of 18)

If you have questions, you can also email the Front Desk:

During Your Visit:
Please arrive 15-20 minutes prior to your booking so that you can complete the Guest intake process. Members must arrive together with their guests.

Guest Policy:

  • All Guest fees will be charged to the hosting Mayfair Member.
  • Upon Check-in:
    • Guests to provide Mayfair Clubs with valid Photo ID
    • Completed Guest Waivers emailed to Front Desk prior to arrival
    • Guests may visit Mayfair Clubs once each month to a maximum of 6 times within a 12 month period
  • Members are to accompany their Guest at check-in and while the Guest is in the Club at all times
  • Guests 17 years of age & under (minor) must be accompanied by a Parent
  • Member upon check-in and while in the Club

For the complete Guest Policy information or if you have additional questions, please speak with your Club Manager.

Wellness Spa & Sports Clinic Health & Safety Policies 

Effective immediately, Wellness Spa & Sports Clinic will be implementing the following health and safety measures outlined below:

  • Chiropractors, Physiotherapists and Registered Massage Therapists may wear masks during all treatment sessions, but they are not required to do so.
  • Estheticians must continue to wear masks during all facial treatments.
  • Clients also may choose to wear a mask during treatments, but they are not required to do so.
  • All Wellness Spa and Sports Clinic clients will be asked to wash their hands with soap prior to and post service or treatment.
  • Mayfair Clubs no longer accepts cash for transactions.
  • Please arrive 10-15 minutes prior to your appointment to allow enough time for the check-in process.

Sports Clinic Patients:

  • Current fees for all treatments are posted in the Sports Clinic and online.
  • Mayfair Clubs Sports Clinics are adhering to all guidelines and protocols of the appropriate regulatory bodies and the Ministry of Health.

Spa & Salon Clients:

  • Current fees for all Wellness Spa services are posted in the Spa and online.
  • Mayfair Wellness Spas & Sports Clinics adhere to all guidelines and protocols of the appropriate regulatory bodies, local Public Health Units, and the Ministry of Health

Cancellation Policy (24 Hours’ Notice)

Mayfair Clubs asks that if you are not feeling well, please reschedule your appointment to a later date. To cancel and/or reschedule your appointment our facilities require 24 hours’ notice.  Appointments canceled with less than 24-hour notice will be charged the full-service fee amount.

Mayfair Clubs General Disclaimer:

As a Patient accepting an appointment at a Mayfair Sports Clinic, you are fully aware of the risks and hazards inherent in your attendance at the premises and participation in the activities of the Club and you  voluntarily, knowingly and freely assume all risks associated with participating in the activities of the Club and entering the premises, including, but not limited to, your own actions or inactions (or the actions or inactions of your minor child/ward), the actions or inactions of others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), illnesses, infections, contact with others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), navigating any and all obstacles and any defects of the Premises. This waiver is in addition to and does not replace any other Mayfair Clubs waivers.

More Questions?

For more information about any of these policies or updates, please contact your Club Manager.

Darlene Holland

Club Manager, Lakeshore
416-466-3777

David Luck

Club Manager, West
416-638-1010

Jennifer Haley

Club Manager, Parkway/East
905.475.0350 ext. 3260

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